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NN10043-113
[Standard - Nortel Networks Confidential]
You can print selected technical manuals and release notes free, directly from the
Internet. Go to the www.nortelnetworks.com/documentation URL. Find the
product for which you need documentation. Then locate the specific category and
model or version for your hardware or software product. Use Adobe* Acrobat
Reader* to open the manuals and release notes, search for the sections you need,
and print them on most standard printers. Go to Adobe Systems at the
www.adobe.com URL to download a free copy of the Adobe Acrobat Reader.
How to get help
If you purchased a service contract for your Nortel Networks product from a
distributor or authorized reseller, contact the technical support staff for that
distributor or reseller for assistance.
If you purchased a Nortel Networks service program, contact Nortel Networks
Technical Support. To obtain contact information online, go to the
www.nortelnetworks.com/cgi-bin/comments/comments.cgi URL, then click on
Technical Support.
From the Technical Support page, you can open a Customer Service Request
online or find the telephone number for the nearest Technical Solutions Center.
If you are not connected to the Internet, you can call 1-800-4NORTEL
(1-800-466-7835) to learn the telephone number for the nearest Technical
Solutions Center.
An Express Routing Code (ERC) is available for many Nortel Networks products
and services. When you use an ERC, your call is routed to a technical support
person who specializes in supporting that product or service. To locate an ERC for
your product or service, go to the http://www.nortelnetworks.com/help/contact/
erc/index.html URL.
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