321 Studios Coffeemaker Digital to Analogue Converter User Manual

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of 13
 
E-11
English
trouble-
shooting
Problem Solution
I cannot power on the unit using the remote control.
<
Check that the D33 DAC is powered on with the front panel power button.
<
Check that the D33 DAC is connected to an active power outlet and the outlet, if
switched, is switched on.
e
POWER LED is red and there is no sound.
<
e D33 DAC is in standby mode.
<
Press any button on the front panel or press the remote control
2
key to power
on the unit.
<
If the 12V Trigger input is connected to an amplier, the D33 will power on from
standby when the amplier is powered on.
e remote control does not work
<
Check that the batteries are installed.
<
Replace the batteries
<
Check that the remote sensor (behind the FMJ logo on the front panel) is not
obscured.
<
Check that the remote sensor is not in direct sunlight or illuminated by sources
of interference such as uorescent lighting or a television screen.
<
e remote control has a range of 15m. Move closer than 15m.
I cannot adjust the volume using the remote control
<
e remote control volume keys are designed to operate the volume control of
an Arcam amplier. If you are not using an Arcam amplifer, use your amplier's
remote control to adjust the volume.
<
Ensure that you connect the D33 DAC to an amplier with a volume control.
<
Ensure that the remote control has 'line-of'sight' to the amplier.
I have connected and selected a source but there is no sound and the source LED
remains red.
<
Check that the source equipment is powered on.
<
Check that the source equipment is connected correctly to the selected input.
I have connected and selected a source but there is no sound and the source LED
ashes green.
<
For A/V S/PDIF sources: check that the source equipment is not set to surround
sound bitstream output. Set the source S/PDIF output to 'PCM Stereo' or
equivalent. Refer to the source equipment manufacturer's handbook for further
details.
I have connected my MP3 player, USB ash drive or hard drive to the USB input but
there is no sound.
<
e D33 DAC does not support MP3 players, USB ash drives or hard drives.
<
Connect your device to a computer and connect the computer to the D33 for
playback.
I have connected my computer to the USB input but the
USB LED remains red and the
computer has not responded.
<
Check that the USB SELECT switch is set to the correct position for the socket you
have connected to.
I have connected my computer to the Class II USB input and the computer is asking for
a device driver.
<
e computer does not have the Class II device driver installed.
<
Disconnect the D33 DAC from the computer, install the driver and follow the
on-screen instructions.
e USB input is not working with my computer
<
Refer to the USB FAQ on the Arcam website: http://www.arcam.co.uk
e iPod input is not working with my Apple device
<
Ensure that the Apple device is connected to the D33 iPod socket using an Apple
docking connector to USB cable.
<
Ensure that your Apple device soware is up-to-date by connecting the device to
your computer and running iTunes.
<
Ensure that your device is supported; only Apple devices with a digital audio
output can be used. See page E-7 for a compatibility list.

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